• Full Time
  • Mpumalanga
  • R 12 000 pm R / Month

Hospitality and Outdoor

Starting Date: Immediate
Establishment: Game Lodge
Additional Benefits:
Housing
Meals
Uniform

 

Hospitality and Outdoor – New Vacancy – Spa Therapist and Front of House/Reception

Tented Safari Camp – Greater Kruger Area – Mpumalanga

Description

A luxury tented safari camp in the Greater Kruger Area is seeking a qualified Spa Therapist who can also confidently assist with Front of House duties. This dual role is ideal for a polished, friendly and guest-focused professional who enjoys delivering excellent spa treatments while contributing to a seamless safari experience. The successful candidate must understand that guest care is the priority and be prepared to go the extra mile to ensure every guest feels welcomed, valued and well looked after.

 

Job Description & Requirements:

  • Perform professional spa treatments safely, consistently and to a high standard.
  • Consult with guests to understand their needs and recommend appropriate treatments.
  • Prepare treatment rooms and maintain excellent hygiene, presentation and stock-control standards.
  • Welcome guests warmly and assist with arrivals, check-ins and check-outs.
  • Respond to guest enquiries and provide accurate information about the camp, facilities and activities.
  • Assist with reception administration, telephone enquiries, bookings and general guest-service duties.
  • Handle guest requests, feedback and concerns professionally, calmly and discreetly.
  • Coordinate effectively with other departments to support a smooth and memorable guest experience.
  • Maintain accurate guest, treatment and administrative records.
  • Hold a relevant, recognised Spa Therapy qualification.
  • Have a minimum of three years’ professional experience as a Spa Therapist.
  • Have a minimum of three years’ experience in Front of House or reception.
  • Be fully bilingual in English and Afrikaans, with excellent verbal communication in both languages. This is essential.
  • Demonstrate strong computer, administrative and organisational skills.
  • Display excellent guest-service, interpersonal and communication abilities.
  • Maintain a professional appearance and excellent personal grooming.
  • Be reliable, punctual, organised and able to work independently.
  • Be comfortable living and working in a luxury tented safari camp environment.
  • Be flexible and willing to assist with broader guest-service responsibilities when required.
  • Previous experience in a luxury lodge, hotel, safari camp or similar hospitality environment is highly advantageous.
  • Bring a positive, attentive and adaptable approach to both wellness and hospitality.

 

Package

  • Salary: R 12 000 p/m
  • Accommodation: Live-in
  • Food allowance paid with salary
  • Uniform provided

 

Start Date: Immediate

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