Hospitality and Outdoor
Starting Date: 1 October 2026
Establishment: Guest House
Additional Benefits:
HousingIncentives
Hospitality and Outdoor- Urgent Vacancy- Front Desk Reservationist
Boutique Guest House – Nelspruit- Mpumalanga
A boutique guest house in Nelspruit, Mpumalanga, is seeking a professional and welcoming Front Desk Reservationist to join its hospitality team. This live-in opportunity suits an organised individual who enjoys creating positive guest experiences while keeping reservations and front-desk operations running smoothly. The successful candidate will combine strong administrative ability with confident communication, attention to detail, and a friendly, service-focused approach.
Job Description and Requirements
- Welcome guests professionally and provide friendly, efficient assistance throughout their stay.
- Manage front-desk activities and respond promptly to guest enquiries and requests.
- Handle reservations accurately, including booking details, updates, confirmations, and related communication.
- Maintain organised reservation records and ensure guest information is captured correctly.
- Communicate clearly with guests in English and Afrikaans, both verbally and in writing.
- Support smooth daily operations by coordinating front-desk and reservation responsibilities efficiently.
- Use hospitality knowledge to anticipate guest needs and contribute to a positive experience.
- Apply marketing and sales knowledge, where relevant, to support occupancy and booking goals.
- Maintain a professional appearance and calm, helpful manner when dealing with guests.
- Help the property work towards monthly occupancy targets and service standards.
- Previous experience in a similar front-desk or reservations position.
- Good knowledge of the hospitality industry and guest-service expectations.
- Strong communication, interpersonal, organisational, and administrative skills.
- Professional, friendly, reliable, and comfortable interacting with a range of guests.
- Ability to manage bookings and front-desk duties accurately and efficiently.
- Fluency in both English and Afrikaans.
- Applicants must reside in or close to Nelspruit.
- Own reliable transport is essential.
- Marketing and sales knowledge will be beneficial.
Package:
- Salary: R9 000- 12 000 per month depending on experience
- Performance Bonus/ Incentive for reaching occupancy targets
- Live-in
Start Date: 1 October
