Hospitality and Outdoor
Starting Date: ASAP
Establishment: Game Lodge
Additional Benefits:
HousingMeals
Hospitality and Outdoor – New Vacancy – Receptionist
Game Reserve – Waterberg – Limpopo
An exciting opportunity is available for a friendly and organised Receptionist to join a game reserve in the Waterberg region of Limpopo. The successful candidate will be the first point of contact for guests and will help create a welcoming, professional arrival experience. This position suits someone who enjoys guest interaction, administration and working in a peaceful reserve environment. Accommodation is provided, with lunch and dinner available while on duty.
Job Description & Requirements:
- Welcome guests warmly and assist with arrivals, departures and general enquiries.
- Complete guest check-ins and check-outs accurately and efficiently.
- Answer telephone calls, respond to emails and direct enquiries to the relevant department.
- Assist with reservations, booking enquiries, confirmations and guest information.
- Maintain accurate guest records, booking details and reception documentation.
- Provide guests with information about the reserve, accommodation, facilities and available activities.
- Communicate special requests, dietary requirements and guest arrangements to the relevant operational teams.
- Liaise with housekeeping, maintenance, food and beverage and other departments regarding guest requirements.
- Assist with guest accounts, invoices and payment processing where required.
- Keep the reception area neat, organised and welcoming throughout the shift.
- Support daily administrative duties, filing, reports and handovers.
- Handle guest concerns calmly and refer complex matters to management.
- Maintain guest confidentiality and follow the reserve’s operational procedures.
- A professional, friendly and guest-focused approach is essential.
- Good verbal and written communication skills are required.
- Strong organisational skills and careful attention to detail are important.
- Candidates should be comfortable working shifts, weekends and public holidays according to the duty roster.
- Previous reception, reservations or guest service experience within hospitality would be advantageous.
- Experience in a lodge, hotel, guest house or game reserve environment would be advantageous.
- Familiarity with booking systems, email, telephone etiquette and general office administration would be beneficial.
- The ideal candidate will be reliable, presentable, adaptable and able to work well within a team.
Package
- Salary: R 7000 per month depending on experience
- Accommodation: Live-in
- Lunch and dinner provided when on duty
