Hospitality and Outdoor
Meals
Uniform
Other
General Assistant | Plettenberg Bay
Introduction
A well-established boutique hotel in Plettenberg Bay is seeking a young, ambitious, and highly motivated General Assistant to join its team immediately. This live-in opportunity is ideal for a hospitality professional who enjoys guest interaction and thrives in a hands-on environment. The property prides itself on delivering highly personalised service, making guest satisfaction the heart of the operation.
The successful candidate will assist the Manager with the day-to-day running of the hotel and provide support across multiple departments when required. As guests are the primary focus of the role, applicants must be well presented, professional, confident, and possess excellent communication skills. Strong organisational and management abilities are essential, along with a willingness to lead by example and contribute wherever needed.
This position offers excellent exposure to all aspects of boutique hotel operations, including guest relations, housekeeping, kitchen oversight, stock management, events, and staff supervision. The ideal candidate will be adaptable, energetic, and committed to maintaining exceptional service standards.
This is a live-in position that includes en-suite accommodation, meals, and laundry facilities. Candidates must hold a valid driver’s licence and have their own transport. The role is available immediately, offering a fantastic opportunity to develop a long-term hospitality career within a guest-focused environment. If you have previous lodge or boutique hotel experience and enjoy working closely with both guests and team members, this could be the perfect next step in your career.
Job Requirements & Description
- Assist the Manager with daily hotel operations
- Provide relief support across various departments when required
- Deliver exceptional guest relations and personalised service
- Manage guest requests and ensure guest satisfaction
- Assist with general management responsibilities
- Support staff management and team coordination
- Assist with kitchen management processes
- Coordinate and assist with events and special functions
- Oversee stock control procedures and inventory management
- Support housekeeping operations and standards
- Maintain a professional and presentable appearance at all times
- Possess excellent communication and organisational skills
- Previous lodge or boutique hotel experience required
- Valid driver’s licence essential
- Own transport essential
- Ability to work independently and take initiative
Salary: R9,000+ per month (Negotiable depending on experience)
Start Date: Immediate
