Hospitality and Outdoor – Front of House Vacancy 

Hospitality and Outdoor is seeking a passionate, energetic, and guest-focused Front of House professional to join a luxury lodge situated in the iconic Kruger National Park. This exciting live-in opportunity is ideal for a hospitality professional who thrives in a guest-centric environment and enjoys delivering exceptional service in a world-class safari destination.

The successful candidate will be responsible for creating memorable guest experiences from arrival to departure, ensuring every aspect of the guest journey reflects the lodge’s high standards of hospitality. Working closely with various departments, you will oversee front office operations, assist with guest requests, coordinate administrative tasks, manage stock control processes, and contribute to the smooth day-to-day running of the lodge.

This role requires a proactive individual with excellent communication skills, strong attention to detail, and a genuine passion for hospitality. The ideal candidate will be comfortable multitasking, handling guest concerns professionally, and finding creative solutions to ensure guest satisfaction. During peak occupancy periods, the successful candidate may also assist as a backup Spa Therapist, helping the wellness team by performing basic spa treatments where required and if suitably skilled.

This is an excellent opportunity to gain experience within a luxury lodge environment while enjoying the unique lifestyle of the African bush.

Key Responsibilities

• Welcoming guests and managing check-ins and check-outs
• Conducting room checks
• Managing stock takes and stock records
• Handling curio shop sales
• Guest hosting during the evenings
• Performing general administration duties
• Recording stock movements and invoicing

Requirements

• Outgoing, friendly, and guest-orientated personality
• Excellent administrative skills
• Proficient in Email, Microsoft Excel, and Microsoft Word
• Sound financial understanding
• Strong problem-solving skills and ability to think outside the box for guest satisfaction
• Team player with a strong work ethic
• Willing to go the extra mile when required
• Valid driver’s licence (PDP advantageous)
• Own reliable transport
• Excellent written and spoken English
• ResRequest experience advantageous
• Basic spa skills advantageous to assist during busy periods

Package:

Salary: R12,000 – R15,000 depending on experience
Live In Position
Cycle: 6 Weeks On / 2 Weeks Off

Start Date: ASAP