Hospitality and Outdoor
Meals
Duty Manager
Game Lodge – Waterberg – Limpopo
An exciting opportunity is available for a hands-on Duty Manager to join a lodge team in the Waterberg. The successful candidate will support daily lodge operations, maintain excellent guest service standards and assist the management team across departments. This position would suit an energetic hospitality professional who enjoys working closely with guests and staff in a remote lodge environment. A practical approach, strong communication skills and the willingness to step in wherever required will be important.
Job Description & Requirements:
Oversee daily lodge operations during assigned shifts.
Welcome guests and ensure a professional, personalised arrival and departure experience.
Remain visible and available to guests throughout their stay.
Handle guest requests, feedback and complaints promptly and professionally.
Conduct lodge briefings and communicate operational information to relevant departments.
Coordinate with housekeeping, front office, food and beverage, maintenance and guiding teams.
Monitor service delivery and ensure lodge standards are maintained.
Assist with restaurant service, hosting and general food and beverage operations when required.
Support reception duties, guest accounts, reservations and administrative tasks.
Complete daily operational checks and report maintenance or service concerns.
Assist with staff supervision, shift allocation and on-the-job guidance.
Ensure guest areas are clean, presentable and ready for service.
Support stock control, cash-ups and other operational procedures.
Follow health, safety and lodge policies.
Previous hospitality experience in a lodge, hotel or similar guest-focused establishment is required.
Supervisory or duty management experience is advantageous.
Strong guest relations and problem-solving abilities.
Confident communication and professional interpersonal skills.
Organised, reliable and able to remain calm under pressure.
Comfortable working flexible hours, weekends and public holidays.
Willing to live and work in a remote lodge environment.
A valid driver’s licence and experience with hospitality systems would be advantageous.
Package
Salary: R12,000 – R15,000 depending on experience
Accommodation: Live-in, single accommodation only
Meals included
