Hospitality and Outdoor
Additional Benefits:
HousingMeals
Provident Fund
Medical Aid
Assistant Resident Manager
Luxury Lodge – Bela Bela – Limpopo
An exciting opportunity is available for an experienced Assistant Resident Manager to join a luxury lodge in Bela Bela. This junior management position requires a hands-on hospitality professional who can support daily lodge operations, maintain exceptional guest service and lead the team in the Resident Lodge Manager’s absence. The successful candidate will have strong Front of House, food and beverage, administrative and operational management experience within a five-star lodge environment.
Job Description & Requirements:
- Assist with the effective planning and management of daily lodge operations.
- Manage the lodge confidently in the absence of the Resident Lodge Manager.
- Oversee Front of House administration, guest services and food and beverage operations.
- Lead, train, motivate and inspire the lodge team.
- Maintain high service standards and create memorable guest experiences.
- Drive the lodge quality plan and implement all required company standards.
- Manage cost controls, financial administration and operational reporting.
- Build positive relationships with guests, staff, local communities, agents and industry partners.
- Support the broader operational goals of the group and Head Office.
- Ensure adherence to company procedures, practices and service standards.
- Minimum five years’ experience in a similar five-star lodge management position.
- Previous Front Office Management experience is essential.
- Proven Front of House and food and beverage management experience.
- Knowledge of game reserve operations is required.
- Experience using Nebula, Opera or similar PMS and POS systems is required.
- Matric and a valid South African ID are essential.
- Valid driver’s licence is essential, with an own vehicle recommended.
- Strong computer literacy, financial ability and administrative skills.
- Excellent command of English, with professional communication and interpersonal skills.
- Must be a strong leader with previous employee management experience.
- Guest-focused, well-presented, innovative and able to handle pressure.
- Must be available to attend an in-person interview in Bela Bela.
- A formal hospitality degree or diploma is preferable.
- Please note that the company retirement age is 60 and the environment is not pet-friendly.
Package
- Salary: Remuneration will be discussed at the interview.
- Accommodation: Live-in, with meals provided while on duty.
- Medical aid: Voluntary individual membership, restricted to Discovery Classic Saver or a lower option, with a 50% company contribution forming part of the CTC package.
- Provident fund: Compulsory 5% membership forming part of the CTC package.
