Assistant Lodge Manager EC – 5* Game Lodge

Introduction

 A prestigious 5-star private game reserve in Eastern Cape is seeking a dynamic and passionate Assistant Lodge Manager to join their close-knit team. This exciting opportunity is ideal for a hospitality professional who is eager to grow their career while gaining hands-on experience across all aspects of lodge operations in a luxury environment.

The successful candidate will play a vital role in ensuring a seamless guest experience while supporting management in the day-to-day running of the lodge. This position requires a well-rounded individual who is confident in both guest-facing and administrative responsibilities, and who thrives in a fast-paced, high-standard setting. From overseeing guest services to managing internal team operations, you will be instrumental in maintaining the exceptional standards expected in a 5-star reserve.

You will be working closely with the Lodge Manager, Operations Manager, and heads of department.

The position offers a unique lifestyle balance with a structured work cycle and the opportunity to immerse yourself in a luxury bush environment, while developing your leadership and operational skills across multiple departments.

Job Requirements & Duties for Assistant Lodge Manager Job

• Oversee all daily guest experience activities and ensure 5-star service delivery
• Manage administrative duties, reporting, and lodge operations
• Supervise and train staff on standard operating procedures and service standards
• Coordinate human resource functions, including team performance and development
• Create and maintain guest service SOPs
• Monitor and enhance food and beverage service levels
• Act as Lodge Manager during their absence
• Report directly to Owners, Operations Manager, and Lodge Manager
• Deliver exceptional hosting while maintaining authority and leadership

Ideal Candidate for Assistant Lodge Manager Job

• Fluent in English
• Hospitality qualification (degree preferred)
• Minimum 2 years’ management experience (5* environment preferred)
• Strong personality with excellent guest engagement skills
• Solid administrative and organizational abilities
• Mature, reliable, and able to handle responsibility

Salary

Market Related) + Accommodation

Start Date

As soon as possible