New Vacancy- Trails Guide
Hazyview, Mpumalanga
Requirements
- 3-5 years previous guiding experience in a 5-star establishment (Essential)
- Legal aspects of being a trails guide
- NQF 4 Field Guide Qualification
- First Aid level 1
- Driver’s License and PDP
- DEAT / NDT registered
- Astronomy knowledge
- 4X4 experience
- Passionate about nature, animals, conservation and the environment
- Hosting experience
- Stock/ Equipment control
- Vehicle Maintenance
- Tracker management
Duties
- Provide an entertaining and educational safari experience for guests while meeting and exceeding their expectations.
- Deliver an interpretive wildlife experience which covers a broad range of interests and includes a holistic appreciation of the environment
- Host guests and ensure that all their needs and requests are met and exceeded
- Guide guests on nature walks, ensuring that all guests are offered a walking opportunity
- Ensure that all safety precautions are taken for guests on game drives and walks
- Maintain regular communication with the Lodge Managers informing of any changes regarding guest activities and addressing any concerns proactively and constructively
- Drive respectfully and carefully, maintain focus on ecological sensitivity, adhere to speed limits, and report any issues with vehicles immediately
- Maintain all equipment pertaining to the guiding team
- Strictly adhere to all regulations stipulated in the guiding SOPs for the region
- Contribute to any reports which may be the responsibility of the field team
- Keep abreast of current conservation issues
- Continuously build field knowledge and contribute to the development of the team
- Good conversational command of the English language
- An exuberant, outgoing, friendly personality and must love the bush
- A sincere and comfortable approach to guest interaction
- An ability to read guests and manage their expectations
- Confident and comfortable in a diverse, multi-cultural environment
- Conversant and well-informed in global current affairs
- Passionate about creating memorable experiences for individuals
- The ability to provide quality game drives
- The ability to maintain the required levels of service
- Drive, enthusiasm and commitment; high levels of self-motivation
- A feedback-fit nature
- A high degree of professionalism; a neat and presentable appearance
- Very good timekeeping habits
- Effective teamwork
- A willingness to learn and adapt guiding style to suit the interpretive experience
Package on offer
- Basic salary depending on experience
- Benefits: Live-in; Meals; Medical Aid contribution; Pension Fund contribution
- Gratuities
Starting Date: December 2024/ January 2025
To Apply: claire@hospitalityandoutdoor.co.za