Senior Front of House Manager

Resort- Mpumalanga

Requirements

• Grade 12
• At least 3-5 years Front of House supervisory experience-Essential
• Knowledge of property management software
• Relevant Certificate / Diploma
• Formal training
• Extensive experience in Host system
• Extensive experience in a financial environment
• Knowledge in MS word, Excel & E-mail
• Excellent Customer Relations
• Excellent command of the English

Key Performance Areas & Main Duties (Summary)

• Management of Front Office department and staff
• Manage Front of house income and expenses according to budget and profits
• Maintain acceptable hygienic standard of the Department
• Completion of night audit reports
• Managing of End-of-day- and other reservations reports
• Manage Front Office assets
• Conduct monthly meetings with staff
• Implementation and monitoring of financial and reservations policy of the Company
• Implementation and Management of the Company’s Financial and HR Policies and

Package on offer

• Single Accommodation
• R 26 000 Gross per month (Depending on experience)

Starting Date: August 2024