Sales Manager

Luxury Hospitality Group- Gauteng

Our client, a well-known luxury boutique group, specializing in upmarket lodges and boutique hotels, is looking for a strong, well experienced sales manager to take charge of their sales department. Experience in high end, luxury lodges essential.

Requirements

• A tertiary qualification in Business Administration, Hospitality Management, or a related field (Beneficial).
• Proven experience in a similar sales role within the hospitality industry- Essential
• Experience in selling high end, luxury properties- Essential
• Must have in depth experience in/or a current presence in the US and Australian Markets- Preferred
• Strong sales and negotiation skills with a track record of meeting or exceeding targets.
• Excellent communication and interpersonal skills to build rapport with clients and effectively convey information.
• Customer-centric approach with a passion for providing exceptional service.
• Proficiency in relevant software applications such as Microsoft Office and Customer Relationship Management (CRM) systems.
• Knowledge of market trends, competition, and hotel industry regulations.
• Flexibility to work during evenings, weekends, and holidays, as required.

Roles and Responsibilities:

• Develop and implement effective sales strategies to maximize revenue and occupancy rates for the hotel.
• Identify and target potential clientele to generate new business opportunities.
• Conduct market research to stay updated with industry trends, competitor activities, and customer preferences.
• Create and maintain customer loyalty by providing excellent customer service and building strong relationships with clients.
• Actively participate in sales meetings, trade shows, and networking events to promote the hotel and represent the company in a professional manner.
• Manage and maintain a comprehensive database of potential and existing clients.
• Prepare and present sales reports, forecasts, and budgets to the management team on a regular basis.
• Achieve set sales targets and contribute to overall organizational growth.
• Keep abreast of industry standards and continuously develop product knowledge to effectively sell the hotel’s offerings.
• Resolve customer complaints and issues promptly and ensure high customer satisfaction levels.
• Proactively suggest and implement improvements to sales processes and strategies.

Package on offer

• R 70 000 pm- Salary Highly Negotiable, and depending on experience
• Incentives to be discussed during the interview

Starting Date: December 2024