Restaurant & Social Club General Manager

Johannesburg- Melrose

Your responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Reports to the Group Operations Manager

Requirements

• Proven working experience as restaurant manager- minimum of 3-5 years in an upmarket restaurant (Essential)
• Demonstrated career experience in customer service management
• Food and beverage knowledge
• Proficiency in English
• Computer literacy and familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Relative financial management skills

 Responsibilities

• Coordinate the entire restaurant operation, including front-of-house and back-of-house
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts 
• Ensure personnel’s performance and provide feedback to keep them upbeat and productive
• Maintain inventory
• Track compliance with sanitation and safety rules and regulations
• Control costs and cut waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example as restaurant supervisor

 Package on Offer

• R 18-25 000 Gross per month (depending on experience)

Starting Date : September 2024