New Vacancy – Restaurant Front of House Manager

Restaurant – Roodepoort – Gauteng

Our client, an upmarket restaurant in Roodepoort, is seeking an experienced Restaurant Front of House Manager to manage their team.

Job Requirements

• At least 2 years’ experience in an upmarket restaurant in a management position
• Hospitality Management Diploma or similar will be advantageous
• Knowledge of food and beverage service etiquette, such as wine pairing and fine dining table settings.
• Professional and polished appearance in line with the restaurant’s dress code.
• Ability to maintain a confident, friendly, and approachable demeanor.
• Excellent communication skills, both verbal and written.
• Strong interpersonal and customer service skills.
• Ability to multitask under pressure and remain calm in a fast-paced environment.
• Knowledge of reservation systems and point-of-sale (POS) software.
• Multilingual ability
• Ability to work effectively as part of a team, coordinating with back-of-house and management.
• Flexibility to take on various roles (e.g., seating guests, assisting servers, or solving guest issues).
• Commitment to creating exceptional guest experiences.
• Ability to anticipate guest needs and offer personalized service.
• Conflict resolution skills for handling complaints or difficult situations tactfully.
• Understanding of the restaurant’s menu, including ingredients, preparation methods, and potential allergens.
• Basic knowledge of wines, spirits, and cocktails, with an understanding of luxury beverages.
• Familiarity with local and international dining trends to engage with discerning clientele.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Punctuality and reliability.
• Ability to stand and move for extended periods.
• Capacity to carry trays, plates, and drinks as needed.

Package

• Salary: R14 000 – R16 000 depending on experience
• This is a live-out position

Start Date: ASAP

To Apply: maruchelle@hospitalityandoutdoor.co.za