Resort General Manager
5* Resort (pre-opening) – Mozambique
Please note: Only Experienced candidates from SADC countries will be considered due to logistics
An exciting new position has opened up for an exceptionally experienced General Manager who can manage and exceed 5* standards in a remote African Environment. Experience in Pre-opening will be essential, as this project will be very hands on in every aspect.
Requirements
- A business degree, hotel or hospitality management qualification is essential for permits
- Have a minimum of 10+ years hospitality experience, of which at least 5 years should have been at a senior operations management level- lodge/resort or boutique hotel experience preferred
- Must have strong luxury Southern African Continent 5* hospitality experience in REMOTE settings- understands how to trouble shoot in this environment.
- As mentioned, strong pre-opening experience will be needed as this hotel is only opening next year
- Can follow direction- make sure the brand standard is upheld as set out by the umbrella company
- Excellent people’s person for staff and guests- Is a real part of the team on every level.
- Excellent communication skills in English- Written and Verbal. Portuguese would be extremely beneficial
- Hard working and passionate- understands hospitality hours and pressure and must relish the challenge of a job well done.
- Strong financial acumen- Able to complete the full daily financial function- reports, budgets, debtors, creditors, forecasts, etc
- Strong leadership skills with critical attention to detail in standards
- Excellent overall knowledge in 5* resort operations- F&B, Housekeeping, FOH etc
- Experience in Sales and Marketing- Can drive a creative concept forward and market on all relevant platforms
- Experience in Health and Safety Compliance and can manage the full function of the HR department with legislation compliance
- Hands on, leads from the front type- Sets the example for the other staff and creates a great working environment
- Relevant Southern African Continent Candidates to apply, must have excellent contactable references
Key Responsibilities
- Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
- Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
- Driver of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled.
- Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experienced in using IT systems on various platforms
Package on offer
- Salary: Neg D.O.E
- Accommodation (at this stage, dependents cannot be accommodated)
- Other great company benefits
Starting Date: February 2025
To Apply: melinda@hospitalityandoutdoor.co.za