Terms and Conditions (2024)

Terms and conditions herein shall be deemed to be exclusive and applicable to every transaction/agreement/contract entered between Hospitality and Outdoor Pty Ltd. and the client. Any variation thereof will only be binding if in writing, signed and authorised by Hospitality and Outdoor.

1. Service fees and placement conditions

Standard service fee for all placements by Hospitality and Outdoor Pty Ltd. is calculated on the Annual Total Cost of Employment/ Cost to Company (CTC) package of the candidate and is as follows:

South African Placements: Fee settlement is expected on the commencement of service of the candidate with the Employer and should be paid within fourteen-working (14) days.

Fixed/Short Term (Contractual) Placements: First settlement is expected on the commencement of service of the candidate with the Employer and should be paid  within fourteen-working (14) days ,and on a Monthly basis thereafter.

Hospitality and Outdoor reserves the right to charge interest on late payments. Failure to pay within fourteen- working days will render the guarantee invalid for the placement and interest of 5% will be charged per month for all overdue accounts.

All refunds will be subject to a 10% administrative fee.

All fees are exclusive of Tax.

2. Hospitality and Outdoors’s Guarantee

The guarantee will only be deemed valid if the account has been settled within the 14-day payment terms stipulated above.

Should the guarantee be validated, and the candidate leaves the service of the employer within 90 days (Guarantee Period) , for any reason other than; Retrenchment, Sale of Business, Disablement, Death, Redundancy, Forced resignation, Unfair labour practice or Unfair dismissal, changes to Job description or content, change in company ownership, Life threatening disease, or for any reason other than those within the applicant’s control, the Employer will be provided with a suitable replacement (at no additional cost to the Employer).

Hospitality and Outdoor cannot guarantee a time limit for the replacement of the candidate and must be granted adequate time & opportunity to provide a replacement candidate. However, if the situation is not resolved to the satisfaction of the client, a credit will be made on the client’s account.

All applications for replacements and credit must be communicated in writing within 7 days of the employee leaving.

No guarantees or credits will apply to Fixed/Short Term (Contractual) Placements.

Guarantee Period

3. General conditions

The Employer/Client accepts that all information submitted on candidates are confidential and remains the property of Hospitality and Outdoor.

Hospitality and Outdoor reserves a twelve-month exclusivity period over a candidate introduced to a client. The Client agrees to notify Hospitality and Outdoor immediately of the candidate’s engagement and the value of the total taxable annual gross remuneration of the candidate. Normal fees will apply.

No information will be allowed to be shared with 3rd parties without written consent from Hospitality and Outdoor and/or the applicant.

Hospitality and Outdoor will endeavour to request a minimum of two written references per candidate.

Hospitality and Outdoor cannot guarantee any references, as we rely on honest feedback from previous employers, we are therefore unable to indemnify the Client/Employer for any misrepresentation, mis-disclosure or related by the candidate.

Hospitality and Outdoor will not be able to get references from current employers, without the permission of the candidate.

Our candidates are all informed in advance of our CV submission to you, and explicitly nominate us to act on their behalf with you, the potential employer.

No Criminal clearance checks will be conducted by Hospitality and Outdoor.

No Medical clearance checks will be conducted by Hospitality and Outdoor.

The Client/Employer warrants that the final candidate selection is made by the Client/Employer themselves.

The Client/Employer shall be liable for all legal charges between attorney and own client, including collection charges in the recovery of any fees due, in terms hereof and for any other amount owing by the Employer.

Hospitality and Outdoor reserves the right to reclaim all legal costs from the Client/Employer in the event of a Client breach of this agreement.

The Client/Employer acknowledges that it complies with all statutory employment and discrimination law.

Employment of a Hospitality and Outdoor recommended candidate, applicant or employee would be deemed to be acceptance of our Terms & Conditions.