Hospitality and Outdoor – New Vacancy – Receptionist 

Game Reserve – Limpopo 

Requirements 

• Matric 

• Previous FOH Experience in a 5-star environment.   

• Previous Lodge experience is preferred.   

• Must have effective communication skills in English (Verbal and written) 

• Needs to be Computer literate in MS Office suite. 

• Must be Presentable, friendly, and outgoing personality. 

• Excellent Office and Guest Relation abilities 

Key Performance Areas & Main Duties:  

• Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards. 

• Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard right until the last moment when they leave 

• Contacting guests x nr of days before they arrive, if necessary, and obtain important information such as dietary requirements, bed setups, special occasions etc. 

• Daily update of the day sheet during the day, if necessary, with updated F&B or room information 

• Retrieving all the necessary information from Opera to complete the day sheet for the next day 

• Check and respond to all emails pertaining to reception enquiries, and forward enquiries relating to other departments to the relevant HOD 

• Review reservations, and escalate any issues raised 

• Complete courtesy calls  

• Complete daily checklists 

Package on offer 

• Salary is market related 

• Accommodation 

Starting Date: Asap  

To Apply: claire@hospitalityandoutdoor.co.za