New Vacancy- Lodge Manager 

Luxury Lodge- KwaZulu Natal 

Requirements 

• Hospitality qualification 

• Environment 

• The surrounding communities 

• The country 

• Valid unendorsed SA driver’s license essential.  

• Communication skills – with guests and fellow staff members 

• Standard of your work must exceed the standard of the lodge 

• Good organisational ability 

• Lateral thinking ability 

• Initiative 

• Must adhere to World Class Hospitality and Service Standards 

• Professional, courteous, hospitable to guests 

• Must be able to cope under pressure to meet guests needs 

• Must be able to lead people and correct things when needed 

• Honest, have good integrity, proactive and driven person who has career ambitions 

Responsibilities 

• Prepare welcome and departure notes for guests 

• Check guests in during the day and manage dietaries, children, or any other special requests 

• Implement and follow the BOPs 

• Host guests during the day – meet them back from drive and assist with any request they have 

• Ensure that all products that encounter the guest are consistently of the correct standard 

• Check set ups for breakfast, lunch and dinner 

• Make sure the main area is always tidy and styled to the BOPs 

• Host guests at mealtimes and check smooth running of service from the kitchen and waiters 

• Check guests out and do daily room checks 

• Work closely with waiters and HODs to maintain a high service standard 

• Assist in any other departments as and when required 

• Provide superior service and quality to guests 

• Manage bar orders 

• Manage staff, staff timebooks, performance and other HC related 

Package on offer 

• Depending on Experience 

• Live in with company benefits 

Starting Date: ASAP 

To Apply: claire@hospitalityandoutdoor.co.za