Lodge Anchor

5* Safari Lodge- Kruger National Park

A well-known safari lodge in the Kruger Park Area is looking for a great all-rounder 5* Lodge Anchor to assist in the daily operations.

 

Requirements:

  • A relevant tertiary qualification in either Management or Hospitality (Essential)
  • At least 4 years Hospitality experience with 2 years in a similar supervisory role at a well-known 5* safari property (Essential)
  • Excellent understanding of all 4/5-star lodge operations- supervise all departments as needed
  • Excellent Food and Beverage product and service knowledge- especially wine knowledge
  • Understand and help run systems to control department budgets (Stock control, Forecasting, Cost Control)
  • Must be computer literate (Ms Office, Excel, email, understanding of hospitality systems- POS and reservations)
  • Excellent admin skills- organised and efficient
  • Detail oriented and hands on
  • Excellent Customer Relations skills and must thrive on hosting guests- be the face of the lodge
  • Professional, friendly and well groomed
  • Honest, hardworking team player who has proven leadership qualities and shows a passion for the staff and the industry.
  • Valid Driver’s Licence
  • SA Citizens or Foreigners with VALID work permits only

 

Key Performance Areas & Main Duties:

  • Help manage the daily operations of the lodge
  • Ensure all HoDs are informed daily about guest or operations requirements and that standards across all departments are adhered to
  • Identify problem areas and introduce improvements that anticipate guest needs
  • Be very hands on- Keep record and oversight of FOH and F&B departments and help out all other departments as necessary
  • Coordinating the food and beverage service on the floor and hosting guests
  • Proactively sell and arrange activities for guests
  • Help manage the staff discipline- set a positive example to follow
  • Constantly analysing operations for development and growth through training and system implementation
  • Strong support for upper management and an excellent team player

 

Package on offer

  • NEG D.O.E
  • Live in (no pets/dependents)
  • Other company benefits

 

Starting Date: Asap

 

To Apply: melinda@hospitalityandoutdoor.co.za

 

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