Hospitality and Outdoor – New Vacancy – Junior Night Auditor  

Limpopo 

Requirements 

  • A Minimum of 2 years’ experience in this role and within hotels 
  • Opera experience is required 
  • Great organizational skills 
  • Mathematically inclined 
  • Excellent communicator 
  • Confident individual 
  • Must be able to multitask  
  • Must be able to work under pressure and with a high volume of inquiries 
  • Good at time management 
  • Attention to detail 
  • Customer service  
  • Positive attitude 
  • Good team player 
  • Act in good faith & in the best interest of the Company at all times 
  • Must be able to work shifts & weekends 
  • Presentable, well-spoken individual 

Duties 

  • Ensure that all company policies, procedures and SOP’s are adhere to. 
  • Ensure that all arrivals have been checked in to the hotel and that registration forms have been completed and updated as per the hotel’s procedure. 
  • Ensure that all departures for the day have been checked out and if any guest has extended that they are checked back in with payment. 
  • Balance all cash ups and pre-lists received by reception, F&B outlet’s and Events. 
  • Ensure that emergency /contingency reports are printed and filed 
  • Ensure that guest folios are checked and that all dockets have been processed/posted on to the correct guest bills 
  • Balance and close P.O.S systems that links with Front office systems in accordance with laid down procedures and report any discrepancies to Night Manager, FOM and Assistant FOM. 
  • Balance all credit cards receipts with speed point batch reports daily and report any discrepancies with Night Manager, FOM and Assistant FOM 
  • Update the relevant statistics/revenue/handover reports. 
  • Ensure all rate codes, market segments, source, channel codes and packages are entered correctly on PMS system and report any variances for Night Manager, FOM and Assistant FOM. 
  • Ensure that all guest folios do not exceed the daily limit – R5000 
  • Ensure that pre and post night audit procedures and follow and executed and report any errors. 
  • Update End of day reports 
  • Print and prepare night audit pack for finance and HOD’s as per the hotel’s procedure. 
  • Be fully aware of emergency procedure (i.e. in case of fire) defined in the Emergency Evacuation Operations Plan and be able to handle such situations. 
  • Handle visitors during the night shift in a professional and effective manner in liaison with security. 
  • Check and respond to all emails pertaining to reception enquiries, and forward enquiries relating to other departments to the relevant HOD.  
  • Schedule wake-up calls and liaise with FOM for any morning requests.  
  • Contacting guests x5nr of days before they arrive, if necessary, and obtain important information such as dietary requirements, bed setups, special occasions etc.  
  • Daily update of the day sheet during the day, if necessary, with updated F&B or room information  
  • Retrieving all the necessary information from Opera to complete the day sheet for the next day.  
  • Check and respond to all emails pertaining to reception enquiries, and forward enquiries relating to other departments to the relevant HOD  
  • Review reservations, and escalate any issues raised.  
  • Administer Postings and Payments on Opera   
  • Admin work for Curio & Tips   
  • Department Stock Count   
  • Complete Pit-checks   
  • Complete courtesy calls   
  • Complete daily checklists 

Package on offer 

  • Salary is Market Related 
  • Live In 

Starting Date: ASAP 

To Apply: claire@hospitalityandoutdoor.co.za

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