Housekeeping Manager

Luxury Safari Resort – Komatipoort, Mpumalanga

Requirements

• Matric minimum, Qualifications in Hospitality preferable
• 2-3 years of Hospitality experience in a Housekeeping Supervisor/Manager position (4/5* luxury property/establishment)
• Computer literate (MS Office)- must be able to prepare/provide basic reports for HK, maintenance etc. Update stock control programs, SOPs, supplier documents and invoicing etc.
• Excellent command of the English Language (verbal & written)
• In-Depth knowledge of Housekeeping, Laundry and Public Area Service procedures.
• Physically fit- able to lift and move items as well as being on their feet for shift
• Excellent people skills- proven track record of managing a team well
• Extremely detail-oriented and Guest centric
• Sound knowledge of stock procedures and control.
• Valid driver’s licence
• Solid work history with contactable references
• SA Citizens only

Key Performance Areas & Main Duties:

• Responsible for delivering excellent guest service at all times and maintain high standards of cleanliness and presentation in all guest rooms, public areas, back-of-house areas, and outlets.
• Complete management of the Housekeeping function
• Continuously upskill and develop the housekeeping team members.
• Procurement, management, and control of all linen, amenities, guest supplies, cleaning and chemical supplies and operating equipment.
• Performance management and discipline of staff.
• Good planning and organizational skills
• Self-motivated, organized and disciplined work ethics
• Ensure all guest rooms are cleaned and prepared, maintain cleanliness of all vacant rooms on a daily basis to the property and company standard.
• Safekeeping and monitoring of laundry and housekeeping equipment
• Ensure all information available on guests are collected and communicated prior to arrival.
• To set annual operating targets, which will form part of the property’s annual business plan-To manage and monitor all costs and implement measures to control them.
• To monitor and train, review and implement performance standards to establish and maintain a streamlined and efficient operations.
• To ensure that departmental operations and training manuals are prepared and updated.

Package on offer

• R 15 000
• Accommodation (unfortunately no dependents or pets)
• Other Company Benefits

Starting Date: ASAP

To Apply: melinda@hospitalityandoutdoor.co.za