New Vacancy – Restaurant Manager

5-star Hotel – Camps Bay – Western Cape

Requirements

• Hospitality Management diploma or similar highly advantageous
• 5-star Hotel experience essential
• Good command of the English language, both verbal and written
• 3 – 4 years’ experience in a similar position in a luxury hotel setting
• Strong background in fine dining, including knowledge of cuisine, wine, spirits, and high-end service standards
• Ability to train and develop staff to maintain high standards of service
• Skilled in setting clear goals, conducting performance reviews and motivating staff to deliver exceptional service.
• Capable of handling guest complaints in a calm, professional manner
• A deep understanding of 5-star customer service expectations and ability to exceed them
• Experience in managing budgets, forecasting and ensuring profitability
• Proficiency in cost control, inventory management and pricing strategies to balance quality and profitability
• Ability to oversee multiple aspects of the restaurant simultaneously
• Keen attention to detail to ensure the restaurant meets the luxury hotel’s high-standards in all aspects
• Build strong relationships with guests, corporate clients and local influencers
• Proficiency in restaurant POS and hotel PMS
• Willingness to work long, irregular hours, including nights, weekends and holidays
• Ability to handle the high demands and fast pace of a luxury restaurant environment with poise
• Maintain high standards in appearance and conduct
• Warm and engaging personality to create a memorable guest experience
• Ability to adapt quickly to changes and solve unexpected challenges

Package

• Salary: R20 000 – R25 000 per month, depending on experience
• 50% contribution to medical aid and provident fund

Start Date: ASAP

To apply: Maruchelle@hospitalityandoutdoor.co.za

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