New Vacancy- Head Guide 

5-star game lodge – Belfast, Mpumalanga 

Requirements 

• 2 years head guide experience – 5-star 

• 5 years in 5-star luxury property 

• Own Rifle (would be a benefit) + ARH/ SAPS Competency Certificate 

• NQF 2/4 Nature Site Guide + Trails Guide and KNP Proficiency (Bonus) 

• Cathsseta

• Paid up member of FGASA 

• Wilderness First Aid (Level 2) 

• Driver’s License and PrDP 

Description 

• Training of guides and uplifting skills.  

• Ensure all guides licenses and credentials are kept up to date – NDT, first aid, trails hours etc. 

• Ensure all firearms are maintained, registers updated and comply to health and safety regulations and standards.  

• Ensure guides follow SOP’s and perform according to standard. 

• Weekly meetings with guiding department, adhering to concession rules, especially regarding off road driving. 

• Ensure guest safety and satisfaction. 

• Meticulous in all aspects of managing the guiding department. 

• Manage, oversee, and discipline staff in the guiding department. 

• Staff training and development – very important. 

• All administrative duties pertaining to the guiding department. 

• Stock Controls: Responsible for all stock such as equipment, radios, vehicles, rifles, ammunition, first aid equipment with regular checks made to ensure serviceability, and monthly counts done. 

• Have thorough technical knowledge and understanding of vehicles, operations, and equipment.  Strong mechanical background will be beneficial. 

• Vehicles sent for services with and management thereof, including transfer vehicles and camp bakkies.  

• Follow up on Cartrack and monitor guides movement and speed. 

• Allocation of guides to daily game drives. 

• Daily Game Drives and Bush walks when needed and aware of when the various activities are taking place. 

• Rosters for guides.  

• Ensure correct uniform is always worn and no cross branding amongst the lodges.  

• Newsletters and assist with social media and photography. 

• Assist around the lodge in other departments. 

• Perform duty manager shifts when necessary- hosting guests and ensuring the service shift runs smoothly. 

• Attend all managerial meetings, including morning meetings.  

• Set up of wildlife projects, surveys, and monitoring, for internal data collection to share amongst the guides and for use with monthly newsletters.  

• Make sure Fauna and Flora are preserved.  

• Work with the concession manager and stand in when on off days. 

Package on offer 

• Depending on Experience

• Accommodation 

• Additional Perks to be discussed on interview 

Starting Date: December 2024/ January 2025

To Apply: claire@hospitalityandoutdoor.co.za