New Vacancy – Guest Relations

Luxury Lodge – Waterberg, Limpopo

Requirements:

• Minimum 2–3 years of experience in a client-facing or guest relations role, preferably in a 4/5-star establishment.
• Strong interpersonal and communication skills.
• Exceptional organizational and administrative abilities.
• Computer literacy with knowledge of reservation systems and front-of-house functions.
• Fluency in English (additional languages advantageous).
• Dynamic, energetic, and highly professional demeanour.
• Immediate availability preferred and able to attend an onsite interview.

Responsibilities:

• Act as the primary point of contact for guests, providing personalized and professional service.
• Welcome and brief guests upon arrival.
• Plan and coordinate guest itineraries for their stay.
• Handle guest inquiries and requests promptly and efficiently.
• Build and maintain strong relationships with clients to foster loyalty.
• Manage client accounts, ensuring accuracy and up-to-date records.
• Prepare reports and provide feedback on guest satisfaction.

Package On Offer:

• Salary: R7,000 + tips (to be discussed during the interview).
• Single live-in with meals provided.

Start date:  ASAP

To Apply:  tannith@hospitalityandoutdoor.co.za