New Vacancy – Front Office Manager
Mkuze, KwaZulu Natal
Requirements:
- Matric
- Excellent knowledge of Opera
- 2-3 years of experience as a Front Office Manager in a 4-star hotel
- Office Management and/or related qualifications (beneficial)
Responsibilities:
- Support and supervise the Reservations and Front Desk teams
- Ensure guest profiles and billing are accurate
- Ensure timely and accurate handling of customer-related tasks to enhance the guest experience
- Handle guest complaints and special requests
- Oversee the smooth operation of the reception area
- Monitor front office supplies (key cards, holders, brochures)
- Complete month-end reports and booking reconciliations
- Excel in delivering exceptional guest experiences
Package on offer:
- R 10 000 – R14 000 per month depending on experience
- Medical Aid and Provident Fund contribution
Start Date: ASAP
To Apply: tannith@hospitalityandoutdoor.co.za