New Vacancy- Food and Beverage Manager  

Potchefstroom, Northwest 

Requirements 

• Matric 

• 5 years + in a high end environment (this is a boutique hotel with a inhouse restaurant) 

• Driver’s license 

Description 

• Handling payments if needed 

• Assist with restaurant bookings and any other booking that may occur, as well as functions in the restaurant 

• Provide guests with information about the hotel, restaurant & Property. 

• Assist with general admin if The Restaurant Receptionist is not there 

• Ensure the restaurant is clean and tidy, if any maintenance should be required report it. 

• Manage Waitresses & Barmen Rosters 

• Helping to interpret reports and predicting future sales. 

• Pitching ideas to senior management 

• Daily Cash up 

• Budgeting 

• Reacting to any changes in customer demand 

• Getting feedback from customers 

• Coordinate regular inventory audits. 

• Book and organize Restaurant functions. 

• Work alongside all the Waitress/ Waiters & Barmen to make sure they are all up to standard with the menu, customer service. 

• Promote Chef’s Special dishes to the tables and go to each table to make sure they are happy with service and the food. 

• Co-ordinate with the kitchen to keep the customers happy and not let them wait to long for any order. 

• Reprimand the staff when needed, along with Senior Management. 

• Monitor, manage and review Cleanliness in Front 

• Organize the work and schedules working hours. 

• Oversee the day-to-day operations of Vista’s Restaurant, including staff management, guest relations, and ensuring exceptional service standards. 

• Train, mentor, and motivate restaurant staff to deliver outstanding customer service and maintain a positive working environment. 

• Manage restaurant inventory, including ordering supplies, controlling costs, and ensuring proper stock levels. 

• Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards in the restaurant. 

• Monitor and evaluate restaurant performance, identifying areas for improvement and implementing strategies to enhance efficiency and profitability. 

• Collaborate with the culinary team to develop and update menus, ensuring consistency in quality, presentation, and pricing. 

• Handle guest inquiries, feedback, and complaints in a professional and timely manner, striving to exceed guest expectations. 

• Maintain strong communication channels with hotel management and other departments to ensure seamless operations and guest satisfaction. 

• Strong leadership skills with the ability to inspire and motivate a diverse team. 

• Exceptional attention to detail and a commitment to maintaining high standards of service and presentation. 

• Excellent communication and interpersonal skills, with the ability to build rapport with guests and staff. 

• Ability to work flexible hours, including evenings, weekends, and holidays, as required 

Package on offer 

• R 18 000 pm

To Apply: claire@hospitalityandoutdoor.co.za