Urgent Vacancy – Assistant Lodge Manager & Relief Reservations
Luxury Lodge – Vaalwater, Limpopo
Requirements:
- A relevant tertiary qualification in either Management or Hospitality (Beneficial)
- At least 2 – 3 years Hospitality experience in a Supervisory role (Essential)
- Strong knowledge of reservations (Essential)
- Good understanding of 4/5 star lodge operations (Essential)
- Strong admin and organizational skills to manage daily operations and staff.
- Experience in guest relations, including handling check-ins, check-outs, and special requests.
- Knowledge of stock control and inventory management.
- Computer literate with experience in handling administrative tasks like databases and invoicing.
- Excellent communication skills to liaise with guests, suppliers, and team members.
Responsibilities:
- Daily Operations: Attend morning meetings, supervise staff, and ensure smooth guest activities.
- Guest Services: Handle check-ins, provide orientations, and assist with meal arrangements and activities.
- Room Checks: Ensure rooms are clean and operational, addressing any maintenance issues.
- Stock Control: Perform daily bar stock takes and manage inventory for food, beverages, and other supplies.
- Staff Supervision: Coordinate housekeepers, oversee kitchen operations, and ensure adherence to schedules.
- Reservations Support: Manage guest and agent enquiries, update booking systems, and handle reservation admin during relief periods.
- Admin Duties: Maintain guest profiles, manage databases, and process invoices. Conduct weekly administrative tasks as needed.
Package on Offer:
• R10 000 per month negotiable (Depending on Experience)
• Live-in position
Starting Date: ASAP
To Apply: tannith@hospitalityandoutdoor.co.za